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Privacy Policy

Last updated November 20, 2024

This privacy notice for Bubblic Inc. (doing business as Bubblic) (“we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share ( “process“) your information when you use our services (“Services“), such as when you use our iOS and Android mobile apps listed at https://www.bubblic.app and https://www.bubblic.co . One of our main priorities is the privacy of our visitors and users. This Privacy Policy document contains types of information that is collected and recorded by Bubblic and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at albert@bubblic.co.

This Privacy Policy applies only to our online activities and is valid for visitors to our website or users of our mobile apps with regards to the information that they shared and/or collected in Bubblic. This policy is not applicable to any information collected offline or via channels other than our website or our mobile apps.

Consent

By using our website and our mobile apps, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

When you register for an Account, we only ask for your email address for verification purposes and resetting your password in case you forget your password.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

Note on location data

Your approximate location is collected only at the moment of checking in your loneliness responses. We do not track your location otherwise.

The location accuracy is reduced at the device level (using LocationAccuracyStatus.reduced in Flutter’s Geolocator package) and is further reduced by our server to approximately 3 mile (i.e. 5 km) accuracy before being saved in an Amazon DynamoDB entry corresponding to your hashed username (not your username).

Your username and email address are managed and protected separately by Amazon Cognito and are not linked to the location data.

Note on voice recordings

Your voice recordings are saved in Amazon S3 and are linked to your hashed username (NOT your username or email) in Amazon DynamoDB for app functionality only.

Your username and email address are managed and protected separately by Amazon Cognito and are not linked to your voice recordings.

Your voice and photo messages are public (i.e., anyone can listen to it, like a public forum) by nature of the app, unless they are specifically sent as private messages accessible from “Private” tab in “Connections” page. However, we do NOT use them to train an AI model, share them with any external entities, or sell them to external entities without your express consent. You have ownership of the messages under CCPA and GDPR. We will ask for your express consent beforehand if the data are to be used for such purposes.

How we use your information

We use the information we collect in various ways, including to:

Bubblic follows a standard procedure of using log files. These files log visitors and users when they visit our website and our mobile apps. All hosting companies do this and are part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), and time stamp. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the website and the apps, and gathering demographic information. Our Privacy Policy was created with the help of the Privacy Policy Generator and the Online Privacy Policy Generator.

Advertising Partners Privacy Policies

We do not run ads on our website and our mobile apps. We value our users as our customers, not as our products to advertisers.

Third Party Privacy Policies

Bubblic’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Bubblic does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.